Help and contact

Support

Need help with Photo Hidden? Send an email with your question, device model, iOS version, and a short description of what happened.

Where is my vault data stored?

Your vault data is stored locally on your device in encrypted app storage.

Does Photo Hidden upload my photos or videos?

No. Photo Hidden does not upload your vault contents to a server.

Can support recover my vault lock?

No. Support cannot access or recover your vault contents. Keep your lock and recovery details safe.

What should I include in a support request?

Include your device model, iOS version, app version, and the steps that led to the issue. Do not include private photos, videos, passwords, or recovery details.